Terms and conditions
Effective Date: 21st June 2025
1. Introduction
Welcome to WeguGo. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions. If you do not agree, you should not use the platform.
2. User Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use WeguGo. Users are responsible for ensuring the accuracy of the information they provide.
3. Platform Purpose
WeguGo is a platform that connects users with local businesses for food, goods, and service delivery or pickup. We do not produce or deliver items ourselves unless explicitly stated.
4. Account Responsibility
- Users are responsible for maintaining the confidentiality of their account details.
- You agree to notify us immediately if you suspect unauthorized use of your account.
5. Orders and Payments
- Orders placed through WeguGo are fulfilled by the respective merchant.
- WeguGo does not handle payments directly unless specified in writing.
- Disputes or refund requests should be directed to the merchant.
6. Acceptable Use
Users agree not to:
- Use the site for illegal or fraudulent activities
- Interfere with platform functionality or other users
- Post false, defamatory, or inappropriate content
7. Content Ownership
All content on the platform (excluding user-submitted content) is the property of WeguGo or its partners. You may not reuse or reproduce content without permission.
8. Termination
WeguGo may suspend or terminate access to users who violate these terms or misuse the platform.
9. Limitation of Liability
WeguGo is not responsible for:
- Order delays, quality issues, or pricing errors
- Actions of third-party merchants or delivery staff
- Loss or damage resulting from use of the platform
10. Changes to Terms
We may update these terms from time to time. Continued use of the platform constitutes acceptance of any updated version.
11. Governing Law
These terms are governed by the laws of your country of residence or operation, unless otherwise stated.
12. Contact
For questions or support, please visit our Contact Us page.