For Customers

• How to Order: Browse businesses on wegugo.com, select items, and proceed to checkout.
• Payment: Pay merchants directly, usually via M-PESA or cash on delivery.
• Pickup Option: Choose "Pickup" if enabled by the business.
• Order Issues: Contact the merchant directly for order changes or cancellations.
• Receipts: Issued directly by the business, not WeguGo.

For Merchants

• Join WeguGo: Visit the Join Us page and submit your details.
• Listing Fees: Currently free to register and list your business.
• Payment Collection: You collect directly from customers (M-PESA, cash, etc).
• Delivery: Use your own team or delivery method of choice.
• Update Menu: Login to your merchant dashboard to edit listings.
• Need Help? Use the Contact Us form for merchant support.

Technical Help

• Login Issues: Reset your password or try a different browser.
• Page Not Loading: Clear browser cache or check internet connection.
• Bug Reports: Submit any errors through our support form.

Still Need Help?

If your question isn't answered here, reach out to us via our Contact Us page and we’ll be happy to assist.